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Donald McCroskey

Donald Leon McCroskey

Monday, January 14th, 1935 - Thursday, April 13th, 2023
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Terms and Conditions


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE (AS DEFINED HEREIN). By using this Website, you signify your acknowledgment and agreement to these Terms and Conditions. If you do not agree with these Terms and Conditions, DO NOT use this Website (as defined herein).

These Terms and Conditions govern the use of the Book Of Memories websites (the "Website") and other services (collectively the "Services"). FrontRunner Professional ("Company," "we," "us," "our") reserves the right in our sole discretion to change, amend or modify (the "changes") all or part of these Terms and Conditions at any time and from time to time for any reason. Any changes to these Terms and Conditions will be noted by indicating the date these Terms and Conditions were last made. Any changes will become effective no earlier than fourteen (14) days after they are posted; provided, however, that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your use or continued use of the Services after the date any such changes become effective shall constitute your express acceptance of the Terms and Conditions as changed, amended or modified.

Eligibility: Users under 18 years of age are not eligible to use the Services without consent. Users between the ages of 13 and 17, can use the Services with the consent and supervision of a parent or legal guardian who is at least 18 years of age; provided, however, that such parent or legal guardian agrees to be bound by these Terms and Conditions, and agrees to be responsible for such use of the Services. Company reserves the right to refuse use of the Services to anyone and to reject, cancel, interrupt, remove or suspend any Campaign, Donation, or the Services at any time for any reason without liability.

Definitions: In these Terms and Conditions "Campaign Organizers" means those raising funds, and "Campaigns" as their fundraising campaigns. Additionally, "Donors" means those contributing funds, and "Donations" as the funds they contribute. Campaign Organizers, Donors and other visitors to the Services are referred to collectively as "Users". The term "Campaign Organizers" shall also be deemed to include any individual(s) designated as a beneficiary of Campaigns.

Services: The Services are offered as a platform (the "Platform") to Users of the Services. Among other features, the Services are designed to allow Campaign Organizers to post Campaigns to the Platform to accept Donations from Donors. Although there are no fees to set up Campaigns, a portion of each Donation will be charged as fees for our Services and those of our third party payment processors. Company reserves the right to modify or discontinue, temporarily or permanently, the Services with or without notice. You agree that Company will not be liable to you or to any third party for any modification, suspension or discontinuance thereof. The Company has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Services. To the extent you access the Services through a mobile device, your wireless service carrier's standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Services may be prohibited or restricted by your carrier, and not all Services may work with all carriers or devices. By using the Services, you agree that we may communicate with you regarding Company and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about use of the Services may be communicated to us.

Charitable Giving: Campaigns are not charities to which you can make tax-deductible charitable contributions. Any Donation you make through the Platform may be processed by an unaffiliated business partner for which a processing fee (in addition to our FrontRunner Professional Fee) is deducted. You understand, acknowledge and agree that Company is not a charity, and Company does not solicit charitable donations for itself or for any third-party charitable institution. Company is merely acting as a payment facilitator for any Donations.

Administrative Platform Only: The Services are an administrative platform only. The Company is merely acting as a payment facilitator for any Donations between Campaign Organizers and Donors, and is not a party to any agreement between Campaign Organizers and Donors. Company is not a broker, agent, financial institution, creditor or insurer for any user. Company has no control over the conduct of, or any information provided by Campaign Organizers, and Company hereby disclaims all liability in this regard. We expressly disclaim any liability or responsibility for the success or outcome of any Campaign. Donors must in their sole discretion make the final determination of making Donations to any Campaigns. Donors are solely responsible for asking questions and investigating Campaign Organizers and Campaigns to the extent they feel is necessary before making a Contribution. All Donations are made voluntarily and at the sole discretion and risk of Donors. Company does not guarantee that Donations will be used as promised. Company does not endorse, guarantee, make representations, or provide warranties for or about the quality, safety, or legality of any Campaign. Donors are solely responsible for determining how to treat their Donations for tax purposes.

No Verification of Campaign Information: We do not verify the information that Campaign Organizers supply, and do not guarantee that the Donations will be used in accordance with any fundraising purpose prescribed by Campaign Organizers. We disclaim and assume no responsibility to verify whether the Donations are used in accordance with any applicable laws.

Your Registration Obligations: You may be required to register with Company in order to access and use certain features of the Services. If you choose to register for the Services, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Services' registration form. Campaign Organizers must register using their true identities, including their name and any image purporting to depict the Campaign Organizer. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Services, with or without registering. In addition, if you are under 18 years old, you may use the Services, with or without registering, only with the approval of your parent or guardian. Certain aspects of our Services may also require you to register with (and agree to the terms of) third party service providers (e.g., payment processors or charitable donation processors) in order to utilize such Services. While we may help facilitate such registration in some cases, we are not a party to any such relationships and disclaim any responsibility or liability for the performance by such third parties. We may exchange information with such third party services in order to facilitate the provision of Services (and related third party services).

Public Display of Donations: Donors have the option to publicly display their Donations for public viewing or allow their information to be provided to the Campaign beneficiary(ies). To keep the details of your Donation private, simply click the appropriate checkbox during the Donation process. Please see our Privacy Policy for more information on the ways that we may collect, use, and store certain information about you and your use of the Services.

Payment of Donations: In order to contribute to a Campaign, Donors will be required to provide Company information regarding its credit card (i.e., VISA, MasterCard, Discover or American Express) or other payment method. Donors represent and warrant to Company that such information is true and that Donors are authorized to use the credit card or payment method. Donors agree that a certain minimum Donation amount may apply, and that all Donation payments are final and cannot be refunded. Donors agree to promptly update account information with any changes that may occur and to pay the Donation amount that you specify. Donors hereby authorize Company to bill Donors' credit cards and payment methods in advance on a periodic basis until Donors terminate periodic payments through the Platform.

Fees: Company does not charge Campaign Organizers any upfront fees for Campaigns. Company retains a portion of each Donation contributed to Campaigns in the amount of four percent (4%) ("FrontRunner Professional Fee"). A portion of the Donation is payable to our third party payment processors ("Processing Fee"). Donors acknowledge that by contributing Donations to Campaigns, Donors are agreeing to any and all applicable terms and conditions set forth by a third party payment processor, in addition to these Terms and Conditions. The portion of each Donation payable to and retained by our third party payment processors are:

        • US Users ONLY: Third party payment processor charges a fee of 2.9% AND $0.30 per donation for VISA, MasterCard or Discover cards or 3.4% AND $0.30 per donation for American Express cards.

        • CA Users ONLY: Third party payment processor charges a fee of 2.9% AND $0.30 per donation for VISA, MasterCard or Discover cards or 3.4% AND $0.30 per donation for American Express cards.

All Tribute Pay Fees and Processing Fees ("Fees") are deducted directly from each Donation and are not reflected in the amount which Campaign Organizers can withdraw from the Campaign. We reserve the right to change any of the Fees from time to time. If we change any of the Fees, we will provide notice of the change on the Website or otherwise, at our option, at least fourteen (14) days before the change is to take effect. Your continued use of the Services after the change in any of the Fees becomes effective constitutes your acceptance of the new Fees.

Indemnification: You agree to release, indemnify and hold Company and its affiliates and their owners, officers, employees, directors and agents harmless from any from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, causes of action, actions of any kind and injury (including death) arising out of or relating to your use of the Services, any Donation or Campaign, your violation of these Terms and Conditions or your violation of any rights of another. If you are a California resident, you waive California Civil Code Section 1542, which says: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR". To the extent you are a resident of another jurisdiction, you waive any comparable statute or doctrine

DISCLAIMER OF REPRESENTATIONS AND WARRANTIES: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY AND ITS AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. COMPANY AND ITS AFFILIATES MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, THE REMITTANCE OF ANY DONATION OR PORTION THEREOF TO THE BENEFICIARY OF ANY CAMPAIGNS, OR THE QUALITY OF ANY SERVICES.

LIMITATION OF LIABILITY: YOU EXPRESSLY UNDERSTAND AND AGREE THAT NEITHER COMPANY NOR ITS AFFILIATES WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICES, THE UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES, OR ANY OTHER MATTER RELATING TO THE SERVICES. IN NO EVENT WILL COMPANY'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID COMPANY IN THE LAST SIX (6) MONTHS, BUT IN NO EVENT MORE THAN ONE HUNDRED DOLLARS ($100).

EXCLUSIONS: SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

DISPUTE RESOLUTION - ARBITRATION (READ CAREFULLY): You agree to arbitrate all disputes and claims between you and Company (including our respective subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns). Notwithstanding the foregoing, either party may bring an individual action in small claims court. Notice of Dispute ("Notice"). The Notice to Company should be sent to 2501 Parmenter Street, Suite 300A, Middleton, WI 53562, Attn: President, with a copy by email to support@tributepayments.com ("Notice Address"). The Notice must (i) describe the nature and basis of the claim or dispute, and (ii) set forth the specific relief sought ("Demand"). If Company and you do not reach an agreement to resolve the claim within sixty (60) days after the Notice is received, you or Company may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Company or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Company is entitled.

The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by this Terms and Conditions, and will be administered by the AAA. The AAA Rules are available online at adr.org, by calling the AAA at 1-800-778-7879, or by writing to the Notice Address. The arbitrator is bound by the terms of this Terms and Conditions. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of the arbitration provision. Unless Company and you agree otherwise, any arbitration hearings will take place in Chicago, Illinois. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Company agree otherwise in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

Introduction

BOOKOFMEMORIES.COM, including mobile applications and related services (collectively the “Site”) is fully owned and operated by FrontRunner Professional, (the “Company,” “we,” “us,” “our”). Company takes your privacy seriously. We feel it is important that you fully understand the terms and conditions under which we use the information we gather from you through the use of our Site. Please read this Privacy Policy ("Policy") carefully to understand how we will use and protect your Personal Information. We will not share your Personal Information with anyone except as described in this Policy. Changes to this Policy will be announced on our Site, so please check back periodically. This Policy forms part of the Company’s TERMS AND CONDITIONS and is incorporated by reference to those Terms and Conditions.

This Policy outlines Company’s general policies and practices for protecting your private information on this Site. It covers why Company collects information, the types of information it gathers, how it uses such information, and the notice and choice affected individuals have regarding Company’s use of and their ability to correct their information. This Policy applies to all personal information received by Company whether in electronic, written, or verbal format.

Company reserves the right to modify this Policy at any time and will do so from time to time. Each modification shall be effective upon its posting to the Site. Your continued use of the Site following any such modification constitutes your acceptance of any change(s) to this Policy. It is therefore important that you review this Policy regularly. If you have any questions concerning this Policy please contact Company at support@frontrunner360.com.

1. Scope

This Policy covers the Site in part and as a whole. However, it does not apply to entities that Company does not own or control, including without limitation, Campaign, advertisers or developers of content. Company may include third-party links on the Site. These third-party sites are governed by their own privacy policies and NOT this Policy. Company therefore has no responsibility or liability for the content and activities of these third-party sites. Please check the privacy policy of any third-party site you interact with on or off the Site.

2. General Policy Provisions

  1. Definitions

    “Personal Information” includes both “Personally Identifiable Information” and “Non-Personally Identifiable Information”.

    "Personally Identifiable Information" refers to information that lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information is requested when you register with us, make a Donation, correspond with us, or otherwise volunteer information, for instance, through the use of "Contact Us". Personally Identifiable Information may include, without limitation, your name, mailing address, telephone number, e-mail address, credit card number, and other identification and contact information.

    "Non-Personally Identifiable Information" refers to information that does not identify a specific individual by itself or in combination with other information. We gather certain information about you based upon what you view on our Site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Site’s Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web (‘Web”). An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop

    “Sensitive Personal Information” means Personal Information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or that concerns an individual’s health.

  2. Notice

    Company shall inform you of the purposes for which it collects and uses Personal Information and the types of non-agent third parties to which Company discloses or may disclose that information. Company shall provide you with the choice and means for limiting the use and disclosure of your Personal Information. Notice will be provided in clear and conspicuous language when you are first asked to provide Personal Information to Company, or as soon as practicable thereafter. In any event, you will receive notice before Company uses or discloses the information for a purpose other than that for which it was originally collected.

  3. Choice

    Company will offer you the opportunity to choose (opt-out) whether Personal Information is to be disclosed to a third party or to be used for a purpose other than that for which it was originally collected or has subsequently been authorized. For Sensitive Personal Information (when applicable), Company will give you the opportunity to affirmatively or explicitly consent (opt-in) to the disclosure of the information for a purpose other than that for which it was originally collected or has subsequently been authorized. Company will treat Sensitive Personal Information it receives from anyone the same as it would treat its own Sensitive Personal Information.

  4. Security

    Company shall take reasonable steps to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. No company is immune from Internet attacks or data breaches. Company cannot guarantee the security of information on or transmitted via the Internet.

  5. Data Integrity

    Company shall only process Personal Information in a way that is compatible with and relevant to the purpose for which it was collected or has been authorized. To the extent necessary for those purposes, Company shall take reasonable steps to ensure that Personal Information is accurate, complete, current, and reliable for its intended use.

  6. How to Access Your Information

    Company offers you choices for the collection, use and sharing of Personal Information. You may notify Company of your preferences, or change any Personal Information, by emailing support@frontrunner360.com. Please be sure to provide complete account information so Company can identify you in its records.

    You may also stop the delivery of future promotional e-mail from Company by responding directly to any email you receive with a request to remove you from the mailing list.

3.Reasons the Company Collects Personal Information

Company collects your Personal Information because it helps deliver a superior online experience, gives you convenient access to the Site for browsing, and allows key features of the Site to function properly. In order to better provide you with this superior level of customer service, our Site collects two types of information (referred to in this policy as "Personal Information") about our visitors: Personally Identifiable Information and Non-Personally Identifiable Information. In addition, your Personal Information helps Company keep you informed about the latest announcements, special offers, and events that you might like to hear about.

4. Information Company Collects About You

Any time a guest or member (collectively “Users”) accesses the Site they receive a “cookie” from Company. Company uses cookies (small pieces of data stored for an extended period of time on a computer, mobile phone, or other device) to make the Site easier to use and to protect both you and Company. These cookies give Company certain Non-Personally Identifiable Information about your use of the Site. You may remove or block cookies using the settings in your browser, but in some cases that may impact your ability to use the Site. Company may also use pixels, widgets and other tools to gather such Non-Personally Identifiable Information to improve the experience of the website or mobile application.

Company may contract with third-party service providers to assist it in better understanding its Site Users. These service providers are not permitted to use the Non-Personally Identifiable Information collected on Company’s behalf except to help it conduct and improve its business.

When you access the Site from a computer, mobile phone, or other device, Company may collect Non-Personally Identifiable Information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about the user base as a whole. Company will not use the information collected to market directly to that person.

Company keeps track of some of the actions you take on the Site such as member profiles and pages you view. Even if you do not provide certain information, Company may obtain it from you profile or the pages of its Site that you visit. Company may retain the details of connections or transactions you make on the Site.

5. Information You Provide to Company

To become a User, Company shall collect certain Personally Identifiable Information, which you are required to provide. Information that is not required shall be deemed voluntary and you may provide such information, although not mandatory.

While using the Site, you may provide text, files, images, photos, videos, location data, or any other materials (collectively “Content”) to Company by uploading, posting, or publishing the Content on the Site. Frequently, Content you place on the Site will contain a picture of your face. Company may retain the details of connections or transactions you make on the Site.

Where applicable, when you interact with other Users on the Site, you may provide other information about yourself, such as political or topical views, religious affiliation, or marital status. Any information in a public forum is accessible by anyone, including people who are not members of the Site. Please be aware they may share information you give them with other Users you may not know. They may also share the information outside the Site without your prior approval. Company does not have control over the actions of its Users and accepts no responsibility or liability for their actions. Please keep this fact in mind when using the Site, and use care when disclosing Personal Information to other Users of the Site.

Company may also collect information from ads you click on when using the Site. Company may also keep track of links you click on in e-mails you receive from Company. This is done to increase the relevancy of the ads you see.

6. How Company Uses Your Personal Information

Company uses the information you are required to provide to become a User in order to insure you are over the age of thirteen (13). THE SITE IS NOT MEANT TO BE USED BY ANYONE UNDER THE AGE OF THIRTEEN (13). If you are under thirteen, please do not attempt to register with the Site or send Company any Personal Information. Company may also use your age information to be sure you receive an age appropriate experience while using the Site.

Company will use the information it collects to provide, without limitation, services and features to you and facilitate payment for any Donations between Campaign Organizers and Donors and provide information to Campaign Organizers and Campaign beneficiaries. Company will also use the information to measure and improve the Site, and to provide you with customer support.

Company may contact you with new or updated products or services, designs, routes, surveys, or other related announcements from time to time. You may opt-out of all communications except essential updates. Company may include Content in the e-mails sent to you.

Certain software applications and applets transmit data to Company. Company may not make a formal disclosure if it believes its collection of and use of the information is the obvious purpose of the Site or its related application. If it is not obvious that Company is collecting or using such information, it will disclose its collection to you the first time you provide the information.

Company may use the information collected to prevent potential illegal activities. Company may also use a variety of methods to detect and address anomalous activity and screen content to prevent abuse.

Company may use your information to serve you personalized advertising. Company does not share your information with advertisers without your consent. Company allows advertisers to choose the characteristics of Users who will see their advertisements. Company may use any of the Non-Personally Identifiable Information it has collected in any fashion to select the appropriate audience. Company will not tell the advertiser who you are as part of this process. When you interact with an advertisement there is a possibility that you may receive a cookie from the advertiser.

7. How Company Shares Your Information

Company shares your Personal Information with third parties when it believes you have permitted such sharing, that it is reasonably necessary to offer services, or when legally required to do so. Company will not share your Personally Identifiable Information with third parties in a way that it thinks violates your privacy. The following non-exhaustive list contains examples of how Company shares or could share your information:

  1. If Site allows you to invite a friend to join the Site or become a User, and you choose to do so, the invitation will contain information that will allow your friend to identify you. The invitation may contain information about other Users your friend might know.

  2. Certain information you provide to Company may be shared by using the Site’s search function. This allows other Users to locate your profile and it allows new Users to find people they know on the Site.

  3. Company provides some public information to search engines. This information allows search engines to locate the Site. It also allows people to locate you on the Site using a major search engine. This does not mean all information you post on the Site may be accessed using a search engine.

  4. There are also times when Company may make certain Personal Information about you available to strategic partners or third parties. These companies may help Company process information, render services to you, manage and enhance customer data, provide customer service, assess your interest in products and services, or conduct research or satisfaction surveys. Without such information being made available, it would be difficult for you to use Company's Site and services.

  5. Company may also share Personal Information when it has a good faith belief it is necessary to prevent fraud or other illegal activity, to prevent imminent bodily harm, or to protect itself and you from people violating the Terms and Conditions of the Site. This may include sharing information with other companies, lawyers, and courts or other government entities.

  6. Company may disclose information pursuant to subpoenas, court orders, or other requests (including criminal and civil matters) if it has a good faith belief that the law requires such a response. This may include requests from jurisdictions outside of the United States if Company has a good faith belief that the response is required by law under the local laws in that jurisdiction, is applicable to users from that jurisdiction, and is consistent with generally accepted international standards.

  7. Company may disclose analyzed data in the form of purchasing trends or statistical data. No Personally Identifiable Information will be attached to this disclosure.

8. Business or Asset Transfer or Sale

Company may be sold, sell or buy businesses or assets of businesses, or merge with another business. In such transactions, Personal Information generally is one of the transferred business assets. Also, in the event that Company, a line of business of Company, or substantially all the assets of Company are transferred, Personal Information may well be one of the transferred assets. Company will make a reasonable effort to provide notice on the Site, and to notify you via e-mail to the most recent e-mail address that you have provided of any such change in ownership or control of your personal information.

9. Miscellaneous

  1. Privacy of Children

    YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THE SITE OR USE ITS SERVICES. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS ANY OF COMPANY’S SERVICES FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF COMPANY’S SITE AND SERVICES, NO INFORMATION OBTAINED BY COMPANY FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 AND IS NOT MONITORED AS DOING SO.

    Protecting children’s privacy is especially important to Company. Company does not knowingly collect Personal Information from children under 13, but because some information is collected electronically, it can appear to be the Personal Information of someone over the age of 13, and will be treated as such by this Policy. If a child under 13 submits Personal Information and Company learns that Personal Information pertains to a child under 13, it will attempt to delete the information as soon as possible. It is Company’s policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore, Company restricts the Site and all other provided services to persons 18 years or older.

  2. Agreement with Policy and Continued Use of Site

    Unless stated otherwise, Company’s current Policy applies to all information that Company has about you, your account, and access to the Site. By using the Site, you consent to this Policy and having your Personal Information and data transferred and processed as described.

Obituary

Donald Leon McCroskey (January 14, 1935 – April 13, 2023) passed away comforted by loving family at the age of 88, at Mercy Hospital in Springfield, Missouri while recovering from surgery.

A visitation will be held at 10:30 a.m. on Thursday, April 27, 2023, followed immediately by a funeral mass, at his home parish of St. Elizabeth Ann Seton Catholic Church in Springfield. Family and friends will attend a luncheon after the mass concludes, and then proceed to Resurrection Cemetery for a graveside service and interment of the ashes.

Donald (Don) was born and raised in Springfield. He was the oldest of two children of Fred & Pearl McCroskey. He graduated with Willard High School’s Class of 1953, having been elected student body president, singing in the glee club, playing jazz saxophone, and making the starting five on the basketball team. After graduation, Don enlisted in the Naval Reserve for two years, but continued to work close to home at such diverse jobs as teaching resort-goers at the Lake of the Ozarks how to water ski, and as a roller dance instructor.

Don enlisted in the Air Force and served his four-plus years during the early 1950’s at Elmendorf AFB, Alaska and McChord AFB, Washington. It was during this time that he developed a love of flying, radios, and photography: he was an aerial reconnaissance photographer in the back seat of F-89’s, and served as a crew chief on F-106’s, in Alaska. He did extra duty as a staff photographer for the base newspaper at both locations, and was also assigned to the base communications squadron.

After his military service, Don met his wife, Stephanie “Stevie” (Wilkinson) McCroskey in 1961 at a wedding where they had agreed to serve as the best man and maid of honor. Although Don’s teasing about Stephanie’s short nails (she was doing her nursing school surgical rotation at the time) didn’t endear him to her initially, he eventually won her over. As a Springfield Police Officer, he cut a dashing, trustworthy image with the Sisters of Mercy, who relented in their watchfulness sufficiently for romance to blossom. Don and Stephanie were married on September 14, 1963. They settled down in Springfield and bought a house. Luckily for Don, his new wife was fiscally adept – they soon lived in a nicely furnished home and began thinking of starting a family.

Over their first fourteen years of marriage, Don and Stephanie brought four children into the world – Erick (’65), Timothy (’67), Patrick (’68), and Allison (’75) – and lived in ten different houses. While Stephanie continued to work as a nurse part-time while raising the kids, Don progressed through ever-better positions as he searched for his dream job – Green County Deputy Sheriff, guard at Springfield’s Medical Center for Federal Prisoners, FAA Flight Service Station, and eventually FAA Air Traffic Controller. His service to his nation, his love of aviation, and his inspirational stories likely had much to do with all four of his children joining the Air Force and serving a combined 53+ years of service.

Despite the numerous relocations that Don’s jobs required, he remained steadfastly committed to his extended family. Numerous trips across the Midwest via station wagon ensured that he and Stephanie were able to support their parents, and that their kids grew up close to their grandparents, aunts, uncles, and cousins. Later, Don and Stephanie moved to the Springfield area for good, and they decided to embrace country life in 1977 by purchasing “the farm” in the Bois D’Arc area, a sixteen-acre plot of land on which to build their dream house. Stephanie’s parents would take up residence on the land as well a few years later, and all four kids enjoyed the experiences that rural living provided.

Wherever he went, Don made an impression. Larger than life, the self-styled “Duke of Bois D’Arc” was always ready with a joke and a smile, a helping hand, a listening ear, and a big heart – and if you didn’t already have a nickname, you can be sure he’d give you one! He was one of those rare individuals about which one could say, “to know him is to love him.” When he spoke with you, you truly felt like he was listening with all his being, and that he valued what you had to say, regardless of whether you were a Congressmen on an orientation visit, a brother- or sister-in-law, a distant cousin from the far-flung McCroskey family, a high school buddy, a weather-beaten farmer hanging out at the local barbershop, a teammate on his church’s adult softball team, a niece or nephew, a waitress at Shady Inn or Grand Fortuna, or the high school friend of one of his children.

Don was particularly proud of his Scottish heritage, and thoroughly enjoyed the land, culture, and whisky there during his sole visit to “the homeland” in 2009. He also took pride in his skills with a pistol, a tractor, a basketball, and a radar scope – but he rarely bragged, instead letting his actions speak for him. As an air traffic controller, he strived to be the best controller in every facility he was assigned to, and to mentor his controller trainees in his cocky, aggressive, and confident style – and he succeeded, with colleagues from across the FAA frequently referring to him as “the best controller I ever knew.”

Don was a convert to the Catholic faith in his later years, a loving and adoring husband to Stephanie, a supportive and caring father to his four beloved children, a spirited and funny grandfather, welcoming and kind father-in-law, son, brother, uncle, and friend to all. He lived a life of service as a coach of his sons’ baseball team, a Boy Scout leader, a volunteer fire fighter and first responder with the Bois D’Arc Fire Department, a Church Vestry member, a volunteer National Weather Service augmentee and storm chaser, a loyal member of American Legion Post 676, and a Military Affiliate Radio Station operator. He was an example to his friends, colleagues, and community, always willing to help anyone in need. He lived a joyful life, taking people at face value, maintaining a steadfast faith, and striving to care deeply for his wife and to give his children a better life than he had.

Don has joined in heaven his father and mother, and his in-laws Stephen and Dorothy Wilkinson.

Don is survived by his wife Stephanie McCroskey; their children Erick McCroskey, Timothy McCroskey, Patrick McCroskey, and Allison Parks; his daughters-in-law, Tamara McCroskey, Emily Kessinger-McCroskey, Amy McCroskey; his son-in law Michael Parks; his nine grandchildren, Nathaniel, Corrine, Cameron, Ellie, Hayley, Alexa, Cooper, Collin, and Charlotte; and his sister Wanda Chamberlain.

Permanent online condolences, stories and photos may be shared at www.hhlohmeyer.com
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Service Details

  • Visitation

    Thursday, April 27th, 2023 | 10:30am - 11:30am
    When
    Thursday, April 27th, 2023 10:30am - 11:30am
    Location
    St. Elizabeth Ann Seton Catholic Church
    Address
    2200 W. Republic Road
    SPRINGFIELD, MO 65807
    Get Directions: View Map | Text | Email
  • Service

    Thursday, April 27th, 2023 | 11:30am
    When
    Thursday, April 27th, 2023 11:30am
    Location
    St. Elizabeth Ann Seton Catholic Church
    Address
    2200 W. Republic Road
    SPRINGFIELD, MO 65807
    Get Directions: View Map | Text | Email
    Officiant
    Fr. Tom Kiefer
  • Interment

    Thursday, April 27th, 2023 | 1:45pm
    When
    Thursday, April 27th, 2023 1:45pm
    Location
    Resurrection Cemetery
    Address
    4677 W Division St
    Springfield, Missouri 65802
    Get Directions: View Map | Text | Email

Condolences

We encourage you to share your most beloved memories of Donald here, so that the family and other loved ones can always see it. You can upload cherished photographs, or share your favorite stories, and can even comment on those shared by others.

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Private Condolence
LM

Lisa McCroskey

Posted at 11:56am
For Cousin Don, we love and miss you. Sincerely
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A memorial tree was planted in the memory of Donald McCroskey
LM

Lisa McCroskey

Posted at 11:49am
I am so sorry for you loss! Don was truly a one of a kind. I can see that even though I never got to really know him as much as I would have liked. I remember his orneriness for sure because he played a few jokes on me as a small child. Cousin Don was always very friendly to me when I saw him. The world is for sure a more sad place without him.
My thoughts and prayers are with his immediate family of whom I never got to know either. It's sad that our McCroskey family didn't have many get togethers that I knew of. My dad had kids later in life. I really miss not being close to my extended family.
My dad is Neal McCroskey, who is Don's uncle.
Thank you so much Erick for this wonderful story about your dad! God bless you all and keep you.
Sincerely,
Lisa McCroskey
EM

Erick McCroskey

Posted at 01:12pm
Eulogy for Donald L. McCroskey
27 Apr 2023

Good morning! It’s great to see so many of you here. On behalf of the immediate family, thank you all for coming to celebrate the life of our father and husband, Donald McCroskey. The path his life took is described fairly well in his obituary in your memorial programs, so I’d like to share some personal insights to help us all celebrate a life well-lived.

Don McCroskey was a man of character…and he was quite a CHARACTER as well! The stories about the latter are more entertaining, but first let me talk a little about the former.

Dad loved people. And they loved them. He loved bringing people together, talking with them, laughing with them, helping them to be the best they could be.

I received a number of heartwarming messages from his fellow air traffic controllers who remember him as a good friend to all with a good attitude and a dry sense of humor. They appreciated his integrity and his pride in his family, and in their estimation, he was truly a "Class Act" that was instrumental in the success of his fellow controllers and the FAA in general.

After he hung up his controller’s mic, dad volunteered with the Southwest Missouri Regional SKYWARN network of storm spotters. He was known as “the communicator's communicator,” a very nice gentleman and teacher that didn't demand perfection when you operated "on circuit" – but always asked for you to be as professional as you could while doing so. If he had to "talk" to you about something you were doing wrong or had done, he knew how to lay on the tact and somehow make you enjoy that encounter. He was so well respected that the SKYWARN leadership recently paid tribute to him live on the airwaves for the entire group, the entire world, to hear.

Much of dad’s life after the FAA was spent enjoying the family he loved. It started with his love for my mom, which knew no bounds – she truly was the love of his life. He loved his kids deeply too – and if you married one of his kids, you became his kid, and received the same love and warmth and support. And he really loved his grandkids, even when he could barely keep up with their antics.

Dad was well-known in the many circles he travelled in, and once somebody found out you knew him too, the conversation invariably turned to “oh, you know that one time…” And then you got to hear yet another funny story about him. Not the kind of stories that people usually tell, about someone acting stupid or selfish. No, they were always stories of dad doing something hilarious, totally aware of himself, marching to his own drum, doing his own thing, but never for his personal gain. More about that later...

Dad made everything he did look easy. Maybe a particular task wasn’t easy, maybe not even to dad, but you couldn’t tell that by watching him, unless perhaps you noticed him biting down on his tongue as he concentrated. He excelled at socializing, sports (particularly his basketball hook shot and fielding line drives from third base), expertly controlling a surge of aircraft with the radar system down and bad weather rolling in, pulling fence, laying concrete, building a ham radio, dancing, or water skiing. For those of us who tried to emulate him, it could be a frustrating experience, as we struggled to learn that which he mastered without seeming effort. But if he was teaching you, he never ran out of patience, until he heard you say “I can’t.” That wasn’t in his vocabulary, and he wouldn’t allow you to let it enter yours.

Speaking of dancing, he was a maestro on the dance floor, although some might say it was my mom’s ability to follow his lead that made him look even better out there, especially when it was Jitterbug time. He taught my sister and her friends how to dance too, and they all thought he was very sweet and charming. My parents would even take them dancing at the American Legion Post, although surely they must have wanted a date night alone!

Dad loved animals. He taught us to not fear snakes and wild creatures from the time we were little. My sister remembers an incident when a black snake made its way inside the back porch, and dad was as gentle with it as he was with our dog Rocky. He taught her how to hold it properly and let her pet it. Then he took it to the “back forty” and released it instead of killing it. Probably a good thing he didn’t tell mom about that…!

Dad and mom always loved and welcomed the “younger crowd” and never seemed to grow weary of our antics, drama, or silliness – we didn’t realize at the time what a sacrifice of time and energy and love it was for them. One of my sister’s friends drove a boy’s parent’s truck into a bush and scratched it – dad went out to the garage and waxed, polished and buffed the scratches out, and they never knew. One of my friends lost his dad when he was twenty, and I just recently learned how much my dad supported him during that time – he tried to step up and make him feel like he still had a dad, because twenty was too young to be without a dad. Another schoolmate who knew dad from the times he chauffeured for some school events sat across the aisle from him on a flight from St. Louis to Springfield in a smaller prop plane, what my dad would have called a “puddle jumper.” When they encountered some turbulence and she started getting upset, he turned to her and assured her that it was no big deal and everything would be OK. She told me, “He was always in dad mode, even to those who weren’t his own kids.”

While collecting memories for this eulogy, I was amazed at the deep love my friends, and the friends of my siblings, had for dad, as well as the astounding similarities in their feelings that spanned a period of more than a decade and a half. They told me:
• “He was always letting people know where there was a good job to be had, trying to help young people starting out to make a better life for themselves. It meant a lot.”
• “He always made it clear he was glad to see you, and made you feel as welcome as was possible for anyone to feel when you came to his home.”
• “He treated us like we were more grown up than we were.”
• “He always made me feel that he was truly interested in me as an individual. I wasn’t just one of his kid’s friends, I was a real person, and he treated me like that.”
• “He acted like he valued our opinions and our thoughts. He listened – he would naturally argue with us, but he welcomed our conversation, like we mattered, and that encouraged me to feel like I DID matter and to value myself.”
Those feelings capture the essence of dad’s character – people mattered to him, YOU mattered to him, and he make sure you knew it, and that you knew that he would do anything he could to help you, as long as you were willing to try.

OK, now for the fun part… Dad was a true character! He would often play pranks, joke around, or engage in some good-natured teasing, always accompanied by his trademark chuckle. I remember his mother saying, on more than one occasion, “you little stinkpot” after he landed a good one at her expense. But his teasing was always light-hearted, never mean – if he told a story about you, you invariably laughed along with the crowd, and dad was laughing with you, never at you! Of course, I guess “light-hearted” is in the eye of the recipient – he decorated his sister’s freshly laundered school dress with vertical black stripes by throwing black walnuts in their mushy ripe husks at the outhouse while she was inside, causing the juice to squirt through the vertical cracks between the boards – I don’t think she was amused. When he and his high school buddies were skinny dipping in Clear Creek one day, he strategically placed a large wad of well-chewed bubble gum on the rock where his quite hairy friend was sure to sit in it – the creek’s cold water congealed the gum quite nicely, and I’m told the loss of hair was somewhat painful.

Although dad would make feats of athleticism look natural, he was equally adept at clowning around while doing it, making exaggerated throws, fakes, and vocal exclamations intended to disarm his opponents and make them, his own teammates, and the spectators break out in laughter while shaking their heads disbelievingly.

Dad enjoyed giving nicknames to people. And of course, dad being who he was, they often stuck with the person for life – and usually had some hidden meaning, which often only he would know… Sundance Kid, Baby Buddah, Slick, Zip, Bear, Sis, Toots, Toni Balon-i-a, to name a few.

He even gave himself nicknames. Most of us have heard of “The Duke of Bois D’Arc.” But who among you have heard him boast of “The Great Mouse Hunter”? It was a well-earned epithet he bestowed on himself after a mouse scrambled up the bricks from our fireplace mantle and into the wreath hanging above, causing the ladies in the family gathering to hop up on the furniture while emitting a few squeals. A quick trip to the garage to get the BB gun, a dead-eye shot from the hip, and peace was restored to the holiday festivities.

I recall him once saying to a group of Ash Grove high school boys, who shall remain nameless, “You know, some young fellers ought to be careful, or they might show up out here in this back field one night and find a cold case of beer waiting to be drank.” If I recall correctly, that was after an all-class bonfire and an episode of snipe hunting, which he gleefully led.

Years later, on a number of occasions in conversations with my sister and her high school friends, he used to blame or attribute all their boy troubles to pheromones. When he found out they liked a new boy, he’d yell it out: “Pheromones!” Then sniff around in a super exaggerated way. Initially, of course, they had no idea what pheromones were! They had to look it up. Dad’s teasing often had that effect – it caused you to learn something about the world or yourself as a result.

When my kids were young, they spent a lot of time with dad. My son would ask a lot of questions. A lot. Of. Questions. Dad eventually developed a standard response to the flood of queries, saying, “Are you a detective, or are you writing a book?” It did the trick. For a bit.

But perhaps dad’s favorite activity was playing pranks, and his favorite location for those pranks was at work. Early in his FAA career, dad was one of the older controllers, because of his previous life experience, and certainly one of the few with young kids. One day he absently began whistling a complicated, yet catchy tune that none of the others had heard. They asked him what it was, and he told them that it was from an opera he’d been listening to the night before. He wasn’t about to admit that he couldn’t get the theme song from Sesame Street out of his head!

One day during his initial controller training in Oklahoma City, a particularly cantankerous instructor came into the break room to make a phone call from the phone booth (for the young people here, yes – that’s how it was done back in the day…!), which was a wooden box with an accordion door. When he shut the door to make his call, dad and one of his first, and still oldest, controller friends proceeded to turn the door towards the wall and walked away, mission accomplished.

A lady controller that worked with “Donnie Mac” at Springfield Tower many years ago relates that he always had something funny or smart-aleck to say. He nicknamed her "youngun." She’d just laugh and say he made her feel younger just by calling her that.

On another day, in the Springfield Tower, one of dad’s coworkers was in the bathroom by the break room “doing his business” and unfortunately forgot to lock the door. Dad flung open the door, and as his coworker looked up from his newspaper in shock, dad liberally doused him with foam from a fire extinguisher. Apparently, dad liked fire extinguishers… On a separate day, he was in the tower cab with several fellow controllers, threatening to spray them with, yep… an extinguisher. He managed to restrain himself somewhat, but did shoot a small stream upwards towards the ceiling, which unfortunately scored a direct hit on a smoke detector, setting off the Tower fire alarm!

And a final story about his controller hijinks… About 23 years ago, a friend of mine working alone at the TWA Air Cargo office was out on the ramp, caught a guy trying to sneak through the building, and manhandled him into the office. After a few minutes talking, this gentleman displayed his FAA credentials as a security inspector, and the two of them quickly established the fact that they both knew dad, and the telling of stories began! The inspector had been up in the tower one day when dad was on duty, leaning back in his chair with his feet up on the console taking something apart. The inspector realized dad was disconnecting the warning alarm speaker because it irritated him. He told him, “you can't disconnect that,” to which dad responded “I know.” And he finished disconnecting it and put it back into the console that way. Until the end of his shift, when he reassembled it before he left. Since dad paid close attention to the radar screens, he figured he didn't need some loud obnoxious noise to warn him that aircraft were getting too close together – he saw it before it happened and prevented it. The FAA inspector just gave up and left dad to it.

In closing, my dad was one-of-a-kind and larger-than-life, and he touched us all in his own special way. And that’s not just the memories from my boyhood speaking – many, many people have expressed this same sentiment.

The world is a smaller, meaner place with his passing, but it’s a far better place than it was before he graced it with his charm and character.

My prayer for all of us is that we love, and receive love in return, as well as Don McCroskey did.

- Erick McCroskey
TG

Toni Glenn

Posted at 09:15pm
Stephanie and family, We extend our sympathy to you in this hard season of grief. You are in our prayers, The Wycuff Family, Toni and Shane Glenn
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Toni Glenn purchased flowers for the family of Donald McCroskey. Send Flowers

HS

Heartfelt Sympathies Store

Posted at 09:11am
With Love from the Wilkinson Family Jim, Stephanie, and Stacey
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Flowers were purchased and a memorial tree planted for the family of Donald McCroskey. Send Flowers

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